Your Costco Appliance is almost on its way!
Costco has partnered with MasterPro to provide you with expert appliance installation services.
From now on, all communication regarding your installation (scheduling, support, and inquiries) will be handled directly by our MasterPro team.​
We will call you for 4-hour window on the day before your appointment.
If you need any assistance or have any questions, please contact us at support@masterpro.app​
Members from Mendocino County, San Luis Obispo County and Santa Barbara County, your appliance service will be done in 2 different appointments on the same day:
- 1st: Home Delivery will drop off the new unit;
- 2nd: MasterPro will arrive on a later time to install.
Your appointment includes: basic parts and basic installation.
Scroll down to prepare for the appointment and understand the service you purchased. The green tag means the service is included. The yellow tag means that the service is required and not included. But if you need it done by us, we can do at a charge.
Dishwasher Installation
Microwave
Installation
Air Gap
A dishwasher air gap is mandatory per plumbing code in California. The installation can only proceed if one is present or if you have the necessary space to install one.
CONNECTING TO THE EXISTING AIR GAP
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REPLACING CLOGGED AIR GAP, INSTALL NEW ONE, AND/OR DRILL HOLE ON COUNTERTOPS FOR NEW AIR GAP
Removal of Old Unit
Our pro's are trained to correctly remove the old appliance from the current location.
UNINSTALL OF THE OLD APPLIANCE AND/OR
HAUL AWAY FROM THE HOUSE
Water Valve
The water valve under your sink must be accessible,
rust-free, and not leaking. Please turn it off and check if the hot water is off.
REMOVAL OF THE OLD LINE AND INSTALLING THE NEW HOSE​
REPLACE A DAMAGED / STUCK / RUSTED WATER VALVE
Electrical Outlet
By code, dishwashers cannot be hardwired. Please check if there is an available outlet for the unit to be plugged in. If the dishwasher uses a regular electrical outlet and it's accessible, no action needed.
PLUG INTO THE CURRENT ELECTRICAL OUTLET
IF THE OLD DISHWASHER IS HARDWIRED, A NEW GFCI OUTLET IS REQUIRED
Dimensions
The minimum space required for a dishwasher is 34" in height and 24" in width.
Location in the Kitchen
If your dishwasher is located in the corner of your counter or if there are one or more cabinets between the dishwasher and the sink, additional parts may be required for installation. Please note that if the current setup was done in a way that hides hoses behind or under the cabinets, it is not allowed. Hoses and connections must be accessible and visible.
BASIC PARTS
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LONGER OR EXTRA PARTS TO REACH CONNECTIONS (OLD PARTS CANNOT BE REUSED)
Backsplash
Your new microwave will be installed mounted to the cabinets and backsplash.
REUSING THE SAME HOLES IN THE BACKSPLASH
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DRILL NEW HOLES IN THE BACKSPLASH
Electrical Outlet
Please check if there is an available outlet for the unit to be plugged in.
PLUGGING INTO AN EXISTING ELECTRICAL OUTLET ABOVE THE MICROWAVE
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CREATE A NEW ELECTRICAL OUTLET WITH CURRENT WIRING
Ducting
If you have currently a range hood, the ducting might be different. And if this is a new home, you need to ask your contractor to leave the ducting ready, including the hold to connect the new microwave.
CONNECT TO EXISTING RECTANGULAR DUCTING
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CUT THE RECTANGULAR OPENING ON THE UPPER SHELF AND / OR INSTALL NEW DUCTING (DOES NOT INCLUDE CONNECTION TO THE ROOF OR ATTIC)